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Buckhead Recruiting Company Solved a Critical Implementation Bottleneck to Unlock Client Growth for Agave

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    35+

    New clients successfully onboarded from the backlog.

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    3

    Foundational Solutions Engineers successfully hired and onboarded.

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    48 Hours

    Time it took to launch the candidate search after engagement.

Overview

Agave, a YC-backed construction API platform, was growing fast after its $5.5M seed round. But their sales success created a critical challenge: a massive implementation bottleneck was stalling new clients and blocking revenue.

Buckhead Recruiting was brought in to hire a specialized Customer Solutions Engineering team from the ground up to clear the backlog and unlock the next phase of growth.

Client Profile

Agave is a YC-backed company specializing in Construction Technology. As a construction API platform (iPaaS), they help clients by managing complex technical integrations with over 30 potential software systems. Following a $5.5M seed round, the company's sales team was closing deals rapidly, but this success created a major client onboarding bottleneck.

  • Industry

    Construction Technology (iPaaS)

  • The Challenge

    A high-performing sales team was closing deals, but a lack of technical implementation staff created a major client onboarding bottleneck, stalling revenue and future growth.

  • The Solution

    Build the company’s first-ever dedicated Customer Solutions Engineering team to manage complex integrations and onboard new clients.

  • The Challenge:
    Scaling at Breakneck Speed

    Fresh off their $5.5M seed round led by Accel, Agave’s sales team found strong market fit and was closing new construction tech clients rapidly. The company was on a clear path to high-growth, but this success created an immediate roadblock.

    • A Critical Bottleneck: The company was understaffed to handle post-sales implementation. Each new client required complex integration with 30+ potential software systems, and the existing team couldn't keep up.
    • Revenue Stalled: A growing backlog of paying clients were stuck in the onboarding queue. This delayed time-to-value, froze new revenue, and prevented the sales team from driving more client growth.
    • An Urgent Need: The company needed to immediately hire a team of Customer Solutions Engineers—a hybrid role of technical API expert and client-facing specialist—to clear the bottleneck and restore growth.
  • The Solution:
    A Strategic and Rapid Talent Partnership

    Buckhead Recruiting engaged with Agave’s leadership—the Founders of the company—to build the necessary team with speed and precision.

    • A Clear Mandate: The task was to source and hire 3 high-potential Solutions Engineers to create the company's first dedicated client implementation function.
    • Immediate Action: Recognizing the urgency, Buckhead Recruiting launched its search within 48 hours of the initial call.
    • Targeted Search: We worked hand-in-hand with the hiring manager to build the "Ideal Candidate DNA," focusing on resilience, coachability, and proven experience with API-first products, iPaaS, or complex ERP integrations.
    • The Strategic Goal: The new hires would free up the founders and senior engineers, clear the implementation backlog, and get new clients to value faster, proving to investors that Agave had a scalable model.

The Results: From Bottleneck to Onboarding Engine

Buckhead Recruiting successfully hired and onboarded all the foundational Solutions Engineers. This new team was instrumental in resolving the growth-blocking bottleneck, delivering immediate and measurable results.

  • Massive Revenue Unlock: In their first full quarter, the new team successfully onboarded clients from the backlog, unlocking [e.g., $X.X million] in new, stalled sales pipeline.
  • High-Volume Onboarding: They proved successful by clearing 35+ new, qualified clients from the implementation queue during the same period.
  • Increased Sales Efficiency: The new structure successfully firewalled the post-sales process, allowing the sales team to get the green light to resume full-scale prospecting.
  • Secured Investor Confidence: This success proved to Agave's leadership and investors that their growth model was scalable and efficient, creating a highly effective operation.
Services Provided

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    Solutions Engineering Team Building

  • Asian woman in a blazer managing audio controls in a recording studio.
    Go-To-Market & Technical Talent Strategy

Ready to get started with Buckhead Recruiting?

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